Mobility Services

Issue 1: Union Station: Designed for Every Traveler

Union Station Mobility Services

Get to know Union Station

Want to see it for yourself? Come see how easy it is to use transit at Union Station!

Who: Experienced transit riders with disabilities who have not experienced Union Station

You are invited to call and schedule an on-site visit with us. Please call (626) 800-4175 to request your appointment with one of our specialists.

Union Station in Los Angeles isn’t just a transportation hub; it’s a crossroads of culture, history, and daily movement for thousands of people. For many passengers with mobility challenges, navigating a space this large can feel overwhelming. Courtesy Mobility Services is transforming that experience by ensuring every traveler has access to the support they need.

Our Mission: Accessibility for All

Courtesy Mobility Services was created with a simple but powerful vision. From the station entrances to the elevators and Red Cap pick-up areas, our team is dedicated to making Union Station inclusive and stress-free.

What We Provide

Passengers can request assistance with:

  • Navigating entrances, exits, and main corridors
  • Getting safe guidance to ride-share and pickup zones
  • Comfort and companionship while traveling through the station

Accessibility isn’t a special feature. It’s a necessity. For caregivers, patients, and passengers with mobility needs, reliable support can mean the difference between an exhausting ordeal and a confident, dignified travel experience.

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“I never thought traveling through Union Station could feel this easy. Courtesy Mobility made me feel cared for every step of the way.”

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Era Life Care at Union Station

Above and Beyond

Era Life Care offers personalized one-on-one accompaniment beyond the doors of Union Station, guiding passengers from their starting point to their destination—and back. This service is ideal for travelers seeking extra support. It’s also a great way to help passengers learn the ropes and give them the confidence to navigate future trips independently.

For details or to schedule assistance, please contact us today.

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Travel with confidence today. Request mobility assistance at Union Station and experience a smoother, safer journey.

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Smiling Era Life Care caregiver

Need a hand?

Talk to a care coordinator

Questions about care for a parent or loved one? We answer 24/7 and can schedule a free in-home assessment across Los Angeles County, Orange County and the Inland Empire.